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Special cancellation conditions

Summer 2022

Your booking will be canceled free of charge in summer 2022 if one of the following reasons applies:

  • Travel warning for our area (Pongau) or all of Austria
  • Border closure
  • If you have to be in quarantine (a notification must be available)
  • If you or a fellow traveler falls ill with Covid 19 (a notification must be available)

in the case of quarantine or illness, the cancellation is free of charge

on the sick person as well as the fellow travelers (partner) or the family

When booking several rooms, the free cancellation does not apply to all booked rooms

Cancellation conditions

Cancellation free of charge is possible up to 3 months before departure.

The General Terms and Conditions for the Hotel Industry (AGBH) apply within 3 months and can be accessed at: www.wko.at/hotellerie

(up to 1 month in advance 40%, up to 1 week in advance 70% and in the last week 90% of the arrangement price)

What if something comes up? We recommend that you take out travel cancellation insurance!

The following link will take you to the “European Travel Insurance” page. This currently also offers travel insurance cover for Corona.

All information at:

https://service.europaeische.at/doc/de/Information-Hotellerie-Oesterreich.pdf

https://start.europaeische.at/index.php?key=hsp&agencyNumber=10014393