Terms and conditions
and important information
Arrival and departure:
Regarding the room: starting from 2:00 p.m. (earlier only upon agreement) leave the room on the departure day: by 10:00 a.m. with a late departure € 25.00 per person will be charged. Please inform us if you will be arriving after 7:00 p.m. Telephone: 06467/7266
In case of delayed arrival or premature departure, we calculate 90 % cancellation fee for the not consumed vacation days
You can settle your invoice with a pre-payment bank transfer, per banking card or directly on-site with cash.
With your telephone or written reservation you submit a binding contract to us. The contract becomes binding with our reservation confirmation.
And what if something intervenes?A free cancellation is possible up until 3 months before the start of the holiday. Within the 3 months the general terms and conditions of the hotel business (AGBH) are valid. You can open it here:
- Allgemeine Geschäftsbedingungen für Hotellerie - deutsch (pdf, 0.1 MB) >
- Allgemeine Geschäftsbedingungen für Hotellerie - englisch (pdf, 0.1 MB) >
In order to save costs we recommend travel cancellation insurance. Premium: 5% of the travel price. Here, you can find the contract information “Hotelstorno Plus” European travel insurance
- Europäische Reiseversicherung - Information deutsch (pdf, 0.2 MB) >
- Europäische Reiseversicherung - Information englisch (pdf, 0.2 MB) >